Shipping

Delivery Information

Shipping &
Delivery.

All orders dispatched within 24 hours of payment clearance. Cold-pack shipping as standard on every order to maintain compound integrity throughout transit.

24h
Dispatch
1–3
Days UK Delivery
30+
Countries Served
100%
Cold-Pack Shipped
Delivery Options
Rates & Timeframes

All orders dispatched within 24 business hours of payment clearance. Tracking information emailed upon dispatch.

🇬🇧
Most Popular
UK Tracked
Delivery time1–3 business days
ServiceRoyal Mail / Courier
Tracking✓ Included
Cold-pack✓ Standard
Cost£8.50
❄️ Cold-Chain
🇪🇺
Europe
EU Tracked
Delivery time3–7 business days
ServiceTracked International
Tracking✓ Included
Cold-pack✓ Standard
CostCalculated at checkout
❄️ Cold-Chain
🌍
International
Rest of World
Delivery time5–10 business days
ServiceInternational Courier
Tracking✓ Included
Cold-pack✓ Standard
CostCalculated at checkout
❄️ Cold-Chain
Import duties & taxes: Orders shipping outside the UK may be subject to import VAT, customs duty and handling fees charged by the destination country. These are the buyer’s sole responsibility and are not included in the order total.
How It Works
From Order to Delivery

Every order follows the same four-step process from payment confirmation to your door.

01
💳
Payment Confirmed
UK Faster Payments typically clear within 2 hours. International SWIFT payments within 1–3 business days.
02
📦
Packed & Cold-Packed
Order picked and packed with cold-pack insert. All compounds maintained at 2–8°C throughout packing.
03
🚚
Dispatched Within 24h
Handed to carrier within 24 business hours. Tracking number emailed to you immediately upon dispatch.
04
✅
Delivered & Tracked
Delivered to your address with full tracking. UK: 1–3 business days. International: 5–10 business days.
Temperature Control

Cold-Chain
Shipping.

Lyophilised peptides are stable at ambient temperature for short periods, but we cold-ship every order as standard to ensure maximum compound integrity throughout transit.

Every package includes a cold-pack insert rated to maintain 2–8°C for a minimum of 24 hours. For international shipments during warm months, express shipping is recommended.

🧊
Cold-Pack Insert
Every order includes a cold-pack maintaining 2–8°C for 24+ hours in transit.
🌡️
Insulated Packaging
Compounds packed in insulated materials to buffer against ambient temperature fluctuation.
⏱️
24h Dispatch
Fast dispatch minimises time in transit, reducing compound exposure to temperature variation.
📋
Storage Instructions Included
Each order includes guidance on receipt storage. Lyophilised peptides should be stored at -20°C long-term.
Coverage
Where We Ship

We ship to most of Europe and selected international destinations. Some countries are restricted due to import regulations on research chemicals.

✓ We ship to

United Kingdom Most EU member states Switzerland UAE South Africa Mexico Brazil

EU coverage includes Germany, France, Netherlands, Belgium, Italy, Spain, Portugal, Poland, Czech Republic, Austria, Ireland and most other member states. Contact us if your country is not listed.

✗ We cannot ship to

USA Canada Australia New Zealand Japan Singapore South Korea Sweden Norway Denmark

These destinations have specific import restrictions on research chemicals. We cannot ship to these countries regardless of intended use.

Not sure about your country? Contact us at support@aurum-labs.co before ordering and we’ll confirm whether we can deliver to your location.